Upholding your trust is our topmost priority. “ ” (“Website”) respects your privacy and will take all the measures to protect your personal information.


This Privacy Policy is applicable to any personal information, which is given by you via the website located at


"You", “Your”, “User(s)” shall mean you shall mean you, the user of the Site. “B4U”, "We”, “Us" means B4U Broadband (India) Private Limited and any member of the B4U network group of companies.

Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. 

We understand and respect the importance of your privacy and herein below we explain:


  1. What information we collect about you
  2. Information you provide to us voluntarily
  3. How we will use this information
  4. Marketing
  5. How data is stored and who it could be shared with
  6. Your rights and how to exercise them
  7. Cookies
  8. Other websites
  9. Contact Us


(i) What information we collect about you

 For the purposes mentioned in the following paragraph “Why it is being collected” we collect the following categories of personal data when you register on our website, participate in our surveys/ competitions or subscribe to our newsletters, alerts or other services:

We also collect information about your website usage by using cookies (see below).


 (ii) Information you provide to us voluntarily

If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the website, we may collect and store such information.


We may collect additional information at other times, when you provide feedback(s), modify your email preferences, respond to surveys, or communicate with us. This information may include your name, e-mail id, mobile number, location, etc.


(iii) How we will use this information

We will use this information for the following purposes:

  1. to notify you, if you agree when you register on our website, of our new services, if any, that we offer and we think may be of interest to you. If you no longer wish to receive these notifications you can opt out at any time by sending us an e-mail at
  2. to notify you of competition/ contest results or give general competition information when you register or take part in any of our competitions/ contest.
  3. to occasionally ask you to participate in one of our surveys or competition/ contest or to ask you to provide feedback to us with respect to them.
  4. to allow you to apply for job positions with us through our career portal.
  5. to improve the user experience on our website through the use of cookies and data analytics.
  6. to inform you about new programming which we may be playing on our channels;
  7. to inform you about our upcoming events or third party events where B4U is a media partner;
  8. to send out emailers with respect to our activities;


(iv) Marketing

We would like to send you information about new services, deals, events, promotional material etc. of ours and companies within our group which may be of interest to you. If you have consented to receive marketing, you can opt out at a later date.

 You have a right at any time to stop us from contacting you for marketing purposes.

 If you no longer wish to be contacted for marketing purposes you can opt out at any time by sending us an e-mail at


(v) How data is stored and with whom it could be shared

 Data is recorded on paper and IT systems. Basic personal data (name, email address and postal address) will be stored on our CRM system which is accessible by the sales and marketing team and any other relevant team for the above-mentioned purposes.

 Data may reside on shared IT systems with one of our group companies, who will be able to access the data for the above-mentioned purposes only.

 We will only share your information with other entities within our group or third party companies when:


Without prejudice to any communications made to comply with legal or contractual obligations, data may also be disclosed to external parties as required by any law or regulation or order (e.g. court, tribunal, Regulatory Authority or Governmental Entity).


When we share your information with other entities within our group or contracted third party companies, we take all reasonable steps to ensure that your information and privacy are protected in line with the applicable legal obligations.


Data will be stored for a period of 6 (six) years from our last successful contact with you or until your consent is withdrawn.


(vi) Your rights and how to exercise them

 You have the right to determine how we use your data and to oppose to the purposes of processing at any time. You have the right to withdraw your consent at any time, without affecting the lawful processing of data based on consent up to the point of its withdrawal. Consent can be withdrawn at any time.


We remind you that you have the right to request from us access to and rectification or erasure of personal data, or a restriction of processing, or to object to processing of data concerning you.


You also have the right to receive your personal data that you provided to us in a structured, commonly used and machine-readable format and have the right to transmit such data to another controller without hindrance from us. In exercising your right to data portability, you have the right to have your personal data transmitted directly from a controller to another, where technically feasible.


If you want to exercise any of these rights, then send an email directly at


(vii) Cookies

 Cookies are small text files that websites save locally to your computer, which allow sites to store and use information during your visit. They can improve your experience when using a website by (i) remembering preferences, so you don’t have to keep re-entering your choices when you visit again (ii) measuring how you use a site, so that changes can be made to ensure it meets your needs.


None of our cookies used for our Site can be used to identify you personally. They are just used to help us make the site better for you. To learn more about cookies and how to manage them, visit where you can also find information on how to turn them off. Read on to find out more about how we use cookies.


We only use first-party Google Analytics cookies to track anonymous usage statistics and do not collect any personal information that can be used to identify you. This helps us analyse data about webpage usage and improve our website in order to tailor it to customer needs.


Measuring our website usage: Google Analytics stores information about what pages you visit, how long you are on the site, how you got here and what you click on. We do not allow Google to use or share our analytics data.


Google Analytics does not collect any personal information. Google also offers a browser plugin that allows users to opt out of their analytics.


Running our sites, session cookies: We also use session cookies to remember selections and preferences that you’ve already made or information that you’ve already given. Certain parts of our sites will not work if cookies cannot be set (for example if you set your browser to refuse all cookies).


We do not use any of our first-party cookies to hold any personal information or track users across multiple sites.


You can manage the cookies stored on your computer, or turn them off completely, through your browser settings. Be aware that this may affect your browsing experience or even prevent you from using certain services such as those with a secure login, which require cookies to be set in order to work.


All modern browsers will let you change your cookie settings to give you broad control over whether cookies can be set or not. For more information, visit the help section for the browser you use.


(viii) Other websites

 This privacy notice applies only to this site which contains links to other websites. If you access websites through the links you should read the privacy policies specific to those websites.


(ix) Contact Us:

A. Support

If you require any information or clarification regarding the use of your personal information or this privacy notice or grievances with respect to use of your personal information, please email us at


B. Complaints

For any grievance regarding Data Protection, you may connect with us at